Lead Associate for Retail Customer Experience (St. Thomas)

Supervise retail operations as a Lead Associate focused on customer experience. Drive excellence in service, support associate development, and maintain store standards effectively. This position focuses on executing pet parent experience strategies while ensuring store safety and cleanliness. Engage with associates through training and coaching while overseeing daily tasks and operations. You'll facilitate events, manage compliance, and ensure a welcoming environment for all customers and their pets. Key Responsibilities: • Support associate development through training and mentoring • Manage customer experience and operational excellence • Coordinate store events and promotional initiatives • Maintain compliance with safety and operational standards • Foster a clean and engaging store atmosphere Requirements: • At least 2 years of retail experience • Leadership experience in a customer-focused workplace preferred • Full-time availability required with flexible hours • Proficient in computer applications • Excellent communication and organizational abilities Leverage your customer service talents to enhance store operations and create a positive experience for both associates and customers. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nomiw