Retail Postal Services Manager (Aylmer)

Lead the postal services team at Shoppers Drug Mart and prioritize customer satisfaction in a vital retail role. Manage courier items, money transfers, and postal boxes effectively while maximizing department revenue. As the Retail Postal Services Manager, you will oversee full-service postal operations, ensuring compliance with Store Standards. Your leadership will guide Post Office staff and enhance customer experiences through exceptional service. This role also includes training, hiring, and performance reviews in a supportive, diverse environment. Key Responsibilities: • Organize and deliver full-service postal services • Lead and train Post Office staff in their roles • Ensure compliance with loss prevention and Store Standards • Conduct interviews and performance reviews • Maintain exceptional customer service standards Requirements: • Experience in retail and cash handling • Solid interpersonal and communication skills • Ability to manage time effectively and make decisions • Flexibility to work various shifts including nights • Commitment to providing outstanding customer service Elevate postal services and customer satisfaction at Shoppers Drug Mart. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oz8zp