Store Manager (St. Thomas)

About Make Space Storage – Who are we? Make Space Storage ( is a well‑known storage company operating across Canada. We are a national provider with over 60 locations in all provinces, from British Columbia to Quebec. We have a proven track record in storage services and offer a variety of solutions to suit your personal or business needs. Our options include traditional storage, portable units, parking, Boat & RV storage, and we are happy to work with you to find a solution for your unique storage requirements. Job Description – Who we are looking for to join the team: We are looking for a Full‑Time Store Manager for our St. Thomas self‑storage facility to join our team! This is a brand‑recent location, and the successful candidate will play a key role in supporting the initial setup and launch of the facility. You will be the first point of contact for customers and will be responsible for customer service, administration, and facility and yard maintenance. You will report to the General Manager, Operations. The ideal candidate will possess excellent communication, organizational, and computer skills to help drive business growth. They should be comfortable working independently and taking initiative to inspect the facility and property to ensure the buildings, grounds, and customer areas are well maintained, secure, and properly monitored. You will also be responsible for maintaining the property and overseeing day‑to‑day business activities. Our St. Thomas storage facility offers traditional self‑storage units and parking. Responsibilities: - Maintain and build positive customer service with clients, vendors, and service providers. - Routinely inspect the entire facility for cleanliness, security breaches and maintenance requirements for the yard, infrastructure, and equipment. - Seasonal landscaping includes managing contractors for snow removal, lawn and driveway maintenance. - Answer the phones, emails, and customer inquiries in a professional and courteous manner. - Managing the Customer Management System and keeping it accurate and updated. - Ability to learn new systems and software for managing facilities like gates, security, and locks. - Following up with clients as needed and directing them to the appropriate department if necessary. - Be creative in supporting customers with their storage and moving solutions. - Working with other departments, collaborating using MS Teams, Email and Phone. - Taking Apply on Kit Job: kitjob.ca/job/2pjpsy