Customer Focused Service Specialist Role Alberta

Elevate customer experiences at London Drugs as a Service Specialist dedicated to superior assistance. Oversee the sales area, ensuring every shopper feels valued in a fast-paced setting. As part of London Drugs, the Service Specialist supervises the front end to resolve issues and enhance customer interaction. Key responsibilities include monitoring cashier coverage, maintaining supplies, and training staff on best practices. A proactive leadership style and excellent communication are essential for delivering qualified service in this role. Key Responsibilities: • Handle customer issues and oversee front end operations • Monitor cashier coverage and front end supplies • Answer calls for customer assistance at checkout • Train staff and delegate responsibilities effectively • Maintain a professional and positive leadership demeanor Requirements: • Superior customer service experience required • Robust communication skills and patience • Ability to remain calm in pressure situations • Supervisory experience is preferred • Sense of urgency in all customer interactions Drive quality service and foster an exceptional shopping experience at London Drugs. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nk31u