Part Time Team Lead St Albert Centre (St. Albert)

Role Overview: With enthusiasm for our brand, you will support the Store Management team in delivering retail excellence, driving strong sales results, and creating engaging customer experiences. This is a 9-month contract role to cover a maternity leave. Key Job Accountabilities: Handle customer questions and concerns efficiently & effectively, sharing feedback with Store Management team as needed Problem solve effectively & proactively using available resources and guidance from Store Management team Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed Communicate effectively and act as a versatile & responsible role model to your team Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends in the beauty industry Shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through storytelling, product demonstration, and bringing our brand to life Meet sales & performance targets Support training and onboarding of current Customer Consultants Skills/Competencies: Experience in a customer-facing role and a genuine passion for the retail beauty industry Ability to communicate & listen effectively Robust interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs A positive mindset with the willingness to continuously develop yourself and your teammates Ability to proactively manage time, multi-task, while working independently with minimal direction Physical Requirements: Must be able to stand and walk for extended periods (up to 8 hours per shift) Ability to lift and move products up to 25 lbs. Frequent reaching, bending, crouching as required Apply on Kit Job: kitjob.ca/job/2okap0