Bilingual (FR/EN) Customer Service Agent - St-Albert Cheese Coop

St-Albert, ON Full-time Posted on May 26, 2026 Compensation Starting at $21.35 per hour Active Vacancy - Replacement No Canadian experience is required for this position. What We Offer - Business stability (we celebrated our 130th anniversary in 2024!) - A sincere commitment to our employees - An employee discount for all in-store and restaurant products - Great opportunities for career development - Work-Family flexibility - An atmosphere of Franco-Ontarian pride - Competitive compensation plan - A complete benefits plan - Performance bonus - Group RRSP - Employee Assistance Program. About This Role Join our team at St-Albert Cheese Co-op: the CANADIAN CAPITAL OF THE CURDS, situated in St-Albert, ON, a 45-minute drive from downtown Ottawa! Working at the St-Albert Cheese Co-op means working for and with people that care about your success and well-being because we know that our employees’ success is ours and People are at the center of our daily priorities! YOUR CHALLENGES: - Ensure that orders are processed effectively, either by phone, emails or faxes - Process each order in the computer system accurately - Provide exceptional customer service to our clients - Process calls to all customers as required by the cheese factory - Dealing with customer complaints and resolve problems to keep an outstanding customer service What You Have WHAT YOU HAVE: - Minimum High School Diploma and /or equivalent experience and education - Minimum of one (1) year experience in a similar position - Must be comfortable to work in a fast-paced workplace - Excellent attention to details and high precision when you perform your job daily tasks. - Excellent customer service and problem-solving skills - Excellent verbal and written communication skills - Good knowledge of MS Office, more particularly Excel - Alphanumeric data entry efficiency - Must be Bilingual (English, French) Apply on Kit Job: kitjob.ca/job/2ol3d0