Director Distribution Operations (Alberta)

The Director of Distribution Operations oversees the distribution network's strategy and daily functions to ensure efficiency, customer satisfaction, and excellence across all regions. This role manages warehouse operations, continuous improvement, and the overall design and performance of the network, from supplier to customer. The position is primarily focused at the Distribution Center in Calgary, with 20–30% travel to regional distribution centers, and requires flexibility for operational issues outside standard hours. Responsibilities Provide direct oversight and leadership of the Calgary Distribution Centre, and operational guidance and support to regional hubs through the local operations leadership team Lead and manage all aspects of a cross province, multi-site, distribution center operation focused on safety, customer service, productivity and cost ensuring timely, accurate, and cost-effective order fulfillment and delivery Develop and implement short- and long-term distribution strategies to support business growth, cost optimization, and customer service excellence ensuring best-in-class service and accuracy across all distribution activities Innovate the design, structure, and flow of the distribution network ensuring products move efficiently within the network and to our customers Lead, mentor, and develop regional site leaders and national support teams building a high-performing, safety-focused team Implement and maintain performance metrics, reporting and KPIs to drive improvement, accountability and results Optimize inventory flow through the network and minimize costs through effective space utilization, slotting, and warehouse management systems Partner with IT, procurement, transportation, and other key stakeholders to improve supply chain efficiency Drive strategic initiatives such as automation, WMS upgrades, and process re-engineering Ensure all operations comply with health, safety, legal, and environmental standards Ability to assess and optimize the physical distribution footprint Experience leading warehouse process improvement and automation initiatives Design operations for current and future growth, including peak readiness Identify and mitigate supply chain risks through contingency planning Collaborate effectively across departments to deliver holistic improvements Implement and promote green logistics strategies where possible (e.g., reducing carbon footprint, waste reduction) Experience, Qualifications & Attributes Bachelor’s degree in Supply Chain, Logistics, Engineering, or a related field 5+ years of progressive leadership in distribution, logistics, or supply chain operations Proven experience in managing multi-site or regional warehouse operations Experience with Lean Principles, Kaizen, 5S or other process improvement methodologies considered an asset Proficient in WMS/ERP systems such as SAP, Manhattan, Oracle, or similar platforms. Implementation experience considered an asset The ideal candidate will be a hands‑on, data-driven leader with a proven track record of developing and scaling logistics operations Ability to travel across Canada as required #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2omz4y