In Store Communications Manager At Canadian Tire Alberta

Elevate customer service and communication strategies with Canadian Tire in Calgary, AB. This hybrid role focuses on team engagement and enhancing customer experiences across a nationwide retail network. As the Manager of In-Store Communications, you will serve a crucial role in shaping effective communication and improving customer satisfaction. Your expertise in leading cross-functional teams will directly influence operations and community initiatives. With 5+ years in communications or customer experience, you will be equipped to drive impactful changes and strategies in this 12-month maternity leave contract. Key Responsibilities: • Develop in-store communication strategies for clarity and engagement • Oversee customer service operations to boost performance • Analyze feedback and KPIs for actionable insights • Manage messaging platforms and vendor relationships • Drive annual fundraising initiatives for community impact Requirements: • 5+ years in communications or retail environments • Proven experience in customer service management • Robust analytical skills to track and improve KPIs • Excellent relationship-building skills • Familiarity with platforms like Zipline is an asset Drive customer and team engagement while optimizing communication strategies at Canadian Tire. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p46lg