Client Service Specialist at ARC Insurance (St. Albert)

Elevate client experiences as a Client Service Specialist with ARC Insurance Brokers. This full time, on-site role focuses on supporting senior brokers and managing routine service tasks efficiently. As an entry-level specialist, you will assist established brokers in St. Albert or Edmonton by handling existing client policies and inquiries. Your responsibilities will include processing policy changes and managing administrative duties while maintaining effective communication with clients. Anticipate challenges and ensure a smooth workflow for the brokers. Key Responsibilities: - Support senior brokers with client policy servicing - Answer calls and emails about policy inquiries - Process policy changes and related documentation - Greet and assist walk-in clients efficiently - Maintain accurate system updates and task tracking Requirements: - Experience in customer service fields (retail, hospitality, etc.) - Organized and detail-oriented with strong communication skills - Proficient in Microsoft Outlook, Teams, Word, and Excel - Willingness to obtain Level 1 General Insurance License - Ability to manage tasks in a steady-paced environment Bring your dedication to client service and administrative excellence to ARC Insurance Brokers. Apply on Kit Job: kitjob.ca/job/2pck0g