Director of Operations (Edmonton) (Alberta)

Job Information Job Title: Director of Operations Job Requisition ID: 84020 Ministry: Technology and Innovation Location: Edmonton Employment Type: Full Time (36.25 hours per week) Classification: Senior Manager Zone 2 Salary: $134,135 - $170,332 per year (bi-weekly $5,139.30 to $6,526.16) Closing Date: May 22, 2026 Role Responsibilities Lead operational modernization by designing and implementing AI-augmented routines across reporting, decision capture, communications, and vendor operations. Drive measurable efficiency gains, including cycle-time reduction and increased throughput, by embedding AI tools and optimizing end-to-end delivery processes. Establish and govern a divisional tech-debt remediation portfolio, advancing application rationalization, legacy retirement, and AI-assisted rebuild strategies. Operationalize AI-enabled delivery models, including portfolio intake, capacity allocation, post-go-live support, and continuous enhancement feedback loops. Own the division-wide portfolio view, integrating financial, operational, and delivery performance into unified reporting aligned to Deputy Minister priorities. Lead governance, risk, and decision management, maintaining registers and proactively escalating risks to senior leadership before issues materialize. Deliver executive-ready briefing materials and decision support, translating ADM direction into clear operational actions and tracking outcomes. Strengthen organizational capability through talent development, AI fluency, and change leadership while building a pipeline of future leaders. To Be Successful In This Position Proven ability to design and build AI-enabled solutions, with robust judgment in evaluating outputs for accuracy, risk, and operational impact. Exceptional communication skills, producing concise, decision-ready briefings, memos, and executive materials with a clear, plain-language approach. Qualifications University degree in a related field (such as Computer Science, Engineering, Business Administration, Public Administration) plus a minimum of seven (7) years of related progressively responsible experience. Extensive experience managing large-scale portfolios, including dependency management, capacity planning, decision tracking, and performance measurement across concurrent initiatives. Strong strategic and operational planning capability, translating multi-year transformation priorities into clear quarterly execution rhythms and actionable delivery plans. Advanced digital fluency, leveraging generative AI and agentic tooling to enable automation, decision support, and AI-augmented operating routines. A cover letter clearly demonstrating relevant skills and competencies tailored to this position. Equivalencies A related master's degree and a minimum of six (6) years of related experience. A related two-year diploma and a minimum of nine (9) years of related experience. Assets Experience supporting priorities in fast-paced executive environments. Exposure to cross-government or enterprise initiatives with diverse stakeholders. Hands-on application of AI or automation to improve operational workflows. Strong stakeholder engagement skills in complex or matrixed environments. Term of Employment Permanent, Full-time position (36.25 hours per week, Monday to Friday) #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2peu2w