Service Administrator at Somagen Diagnostics (Alberta)

Elevate your career with Somagen Diagnostics as a Service Administrator in Edmonton. This hybrid role focuses on managing service requests, coordinating repairs, and supporting our dynamic service team. As a Service Administrator for Somagen, you will play a crucial role in our Service Centre, ensuring smooth operations for our specialized medical devices. Your responsibilities will include managing service work orders, scheduling field service representatives, and responding to customer inquiries professionally. This role requires effective multitasking and attention to detail, making it ideal for someone with customer service experience. Key Responsibilities: • Receive and prioritize service requests from customers and internal teams • Create and manage service work orders for repairs and inspections • Schedule Field Service Representatives for timely support • Maintain accurate records of service activities and invoices • Coordinate loaner equipment and preventative maintenance schedules Requirements: • 2-3 years of experience in a service or customer service role • Bilingual in English and French with strong communication skills • Administrative certification or College Diploma preferred • Proficiency in Microsoft Office Suite required • Ability to multitask in a quick-paced environment Utilize your organizational skills, customer service expertise, and technical knowledge to support Somagen’s mission of delivering high-quality diagnostic solutions. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pfwrw