ServiceNow CMDB & ITOM Architect Calgary (Alberta)

Take the lead as a ServiceNow CMDB and ITOM Architect in Calgary, AB, for a vital 6-month project. Your expertise in ServiceNow CMDB and ITOM will be essential in designing and operationalizing capabilities. We are seeking an experienced ServiceNow CMDB & ITOM Lead with 6-8 years in the field. As a subject matter expert in ServiceNow, you will build CMDB and ITOM from the ground up. The role demands solid strategic definitions and governance to ensure a reliable CMDB ecosystem. Key Responsibilities: • Define CMDB and ITOM architecture aligned with business needs • Establish CMDB operating model and governance structures • Design and implement CMDB following ServiceNow best practices • Create governance processes for certification and auditing • Implement ITOM Discovery and Service Mapping solutions Requirements: • 8+ years of hands-on ServiceNow experience • Proven success in greenfield implementations • Strong skills in process design and stakeholder engagement • Knowledge of infrastructure domains and operations • Preferred certifications include ServiceNow CSA and ITIL Lead the development of reliable CMDB and ITOM solutions to enhance organizational efficiency. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pfx8c