Bilingual (FR/EN) Customer Service Agent - St-Albert Cheese Coop, St. Albert

St-Albert, ONFull-timePosted on May 26, 2026CompensationStarting at $21.35 per hourActive Vacancy - ReplacementNo Canadian experience is required for this position.What We OfferBusiness stability (we celebrated our 130th anniversary in 2024!)A sincere commitment to our employeesAn employee discount for all in-store and restaurant productsGreat opportunities for professional developmentWork-Family flexibilityAn atmosphere of Franco-Ontarian prideCompetitive compensation planA complete benefits planPerformance bonusGroup RRSPEmployee Assistance Program.About This RoleJoin our team at St-Albert Cheese Co-op: the CANADIAN CAPITAL OF THE CURDS, situated in St-Albert, ON, a 45-minute drive from downtown Ottawa!Working at the St-Albert Cheese Co-op means working for and with people that care about your success and well-being because we know that our employees’ success is ours and People are at the center of our daily priorities!YOUR CHALLENGES:Ensure that orders are processed effectively, either by phone, emails or faxesProcess each order in the computer system accuratelyProvide exceptional customer service to our clientsProcess calls to all customersas required by the cheese factoryDealing with customer complaints and resolve problems to keep an outstanding customer serviceWhat You HaveWHAT YOU HAVE:Minimum High School Diploma and /or equivalent experience and educationMinimum of one (1) year experience in a similar positionMust be comfortableto work in a fast-paced environmentExcellent attention to details and high precision when you perform your job daily tasks.Excellent customer service and problem-solving skillsExcellent verbal and written communication skillsGood knowledge of MS Office, more particularly ExcelAlphanumeric data entry efficiencyMust be Bilingual (English, French)#J-18808-Ljbffr