Bilingual Customer Service Agent St-Albert, St. Albert

Join St-Albert Cheese Co-op as a Bilingual Customer Service Agent and thrive in a supportive environment! Deliver top-notch service while processing customer orders effectively and accurately.

This full-time position requires excellent communication skills in both English and French and at least one year of relevant experience. Your role will focus on managing customer orders through various channels, addressing inquiries, and resolving complaints. Embrace the Franco-Ontarian spirit while enjoying business stability and opportunities for professional growth at a company renowned for its commitment to employees.

Key Responsibilities:• Process customer orders via phone, email, and fax • Ensure accuracy in order entry in the computer system • Provide exceptional support to clients during calls • Address and resolve customer complaints efficiently • Uphold outstanding customer service in every interaction

Requirements:• Minimum High School Diploma or equivalent experience • At least one year of customer service experience • Strong attention to detail and precision • Proficient in MS Office, especially Excel • Fluent in both English and French

Excel in customer service and help shape the experience at St-Albert Cheese Co-op! #J-18808-Ljbffr