Food Service Director (Calgary) (Alberta)

Food Service Director – SAIT (Southern Alberta Institute of Technology) About the Role: We are seeking a dynamic and results‑driven Food Service Director to lead all food service operations at SAIT. This role is responsible for delivering a high‑quality, innovative, and financially sustainable dining program across multiple outlets, including retail, branded concepts, and catering operations. This position requires a strong operational leader who can balance client expectations, student engagement, financial performance, and team development in a fast‑paced campus environment. Job Responsibilities Operational Leadership Oversee daily operations across all food outlets (including food court with branded and proprietary concepts) Ensure speed of service, product quality, and consistency Maintain food safety, sanitation, and compliance standards Execute Aramark programs and service excellence standards Financial Performance & Accountability Own full P&L; responsibility across all locations Manage food cost, labour cost, waste, and inventory Drive revenue through menu strategy and promotions Analyze sales trends and adjust business strategies Client & Campus Engagement Act as primary liaison with SAIT stakeholders Lead Partnership Business Reviews (PBRs) Align programs with student needs and campus trends Support sustainability and food security initiatives Growth & Innovation Introduce new concepts, pop‑ups, and programs Drive adoption of kiosks, mobile ordering, and digital menus Continuously improve guest experience Team Leadership & Development Lead and develop a multi‑unit team Build a culture of accountability and ownership Identify and develop future leaders Ensure effective staffing and training Reporting & Compliance Ensure accurate reporting and compliance Maintain health, safety, and operational standards Monitor KPIs including sales, transactions, and satisfaction Qualifications 5–7+ years of leadership experience in multi‑unit food service or campus dining Strong understanding of high‑volume retail and branded food operations Proven P&L; management and profitability experience Experience working with institutional clients Strong leadership, communication, and problem‑solving skills Ability to thrive in a quick‑paced environment Success in This Role High‑quality food and service delivery Strong financial performance Engaged team and strong culture Positive client relationships Continuous innovation and improvement What We Offer You Three weeks of paid vacation for all current salaried hires, plus 3 personal/flex days dedicated to mental health and well‑being Comprehensive health benefits from day one, covering dental, prescriptions, vision, massage therapy, and more Self‑Directed Pension Plan with contributions matched two‑to‑one by Aramark Employee Assistance Program for confidential resources and support Employee Resource Groups (ERGs) celebrating diversity and building connections Access to discounts on everyday products and services Educational Assistance and scholarships for children entering post‑secondary studies Clear career path planning and development opportunities Commitment to a safe, healthy, and positive workplace for all The pay range for this position is $65,000.00 - $75,000.00. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2plh6l