Front Desk Supervisor at Hampton Inn Calgary (Alberta)

Take charge as Front Desk Supervisor at Hampton Inn by Hilton Calgary Downtown! Lead guest services, manage operations, and foster a welcoming atmosphere in this full time role. In this pivotal supervisory position, you will oversee daily Front Office operations, ensuring exceptional service for every guest. Your leadership will help create a friendly environment, plan team schedules, and maintain seamless communication between team members. With at least one year of supervisory experience required, you will empower staff to exceed guest expectations while managing guest issues swiftly and efficiently. Key Responsibilities: • Oversee daily Front Office department operations • Greet guests warmly and manage service issues • Supervise team performance in check-in and checkout • Conduct daily audits and support the Night Auditor • Lead training and onboarding for new team members Requirements: • Minimum 1 year of supervisory experience • Previous Front Desk experience required • Strong communication and organizational skills • Ability to work under pressure and make timely decisions • Familiarity with PEP software preferred Utilize your leadership and guest service skills to enhance the experience at Hampton Inn by Hilton Calgary Downtown. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2plud7