Senior Project Manager (Operations & Finance) (Alberta)

Senior Project Manager (Account Operations) The Senior Project Manager supports Credera’s most strategic and complex client accounts by providing enhanced financial governance, operational oversight, and executive-ready reporting. Primary point of contact for Tier1 accounts in North America, working closely with a centralized Account Operations team based in India. Responsibilities Account Governance & Oversight – Own and maintain weekly account health reporting, including financial performance, burn rate, margins, AR status, and risk indicators. Monitor financial exposure and proactively identify and raise risks. Support executive-level visibility into account performance. Financial Operations & Compliance – Review and validate invoices to ensure alignment with contracts, POs, and billing terms. Monitor budgets, burn rates, and funding utilization across projects. Track accounts receivable and partner with Finance on follow-up. Ensure documentation is audit-ready and compliant with internal and client requirements. Project Setup & Business Support – Partner with Client Leads and Finance on pricing, commercial reviews, and operational readiness. Ensure accurate financial setup across systems (billing structure, rates, contract alignment). Support scope changes, extensions, and system updates to maintain revenue integrity. Global Coordination – Act as liaison between North America accounts and the India-based Account Operations team. Coordinate and prioritize work across time zones, ensuring clarity and accountability. Oversee quality control of reporting, reconciliations, and system updates. Step in on time-sensitive or client-facing requests when needed. Project Lifecycle & Data Governance – Maintain system integrity across financial and project management tools. Monitor project health, staffing accuracy, and billing data consistency. Partner with Resource Management and Project Managers to resolve data and operational gaps. Maintain explicit documentation and operational playbooks. Collaboration & Continuous Improvement – Partner cross-functionally with Client Leads, PMs, Finance, and Resource Management. Contribute to improving processes, governance standards, and operational efficiency. Support effective communication across global, distributed teams. Qualifications 6+years of project-management experience, with at least 3years focused on operations, finance operations, professional services, or account operations. Strong financial acumen (billing models, revenue tracking, margin management). Experience working with global, cross-functional teams across time zones. Advanced Excel and strong analytical skills. High attention to detail and a compliance-focused mindset. Strong written and verbal communication skills. Ability to balance strategic oversight with hands-on execution. Proactive, organized, and solution-oriented approach. Advanced English proficiency. Nice to Have Experience supporting large or high-visibility accounts. Familiarity with billing models (time & materials, fixed fee, retainers). Experience working with offshore teams. Benefits Maternity and parental leave extra days Competitive benefits packages Vacation, compassionate leave, sick days, and flex days Access to online services for families and new parents Diversity and Inclusion Board with 12 affinity groups Internal learning and development programs Enterprise-wide employee discounts And more Additional Expectations Work from an office a minimum of three days a week to strengthen opportunities for continuous learning, improve collaboration and team relationships, and increase employee engagement. If you have concerns about this model, please let us know. Equal-Opportunity Statement Critical Mass is an equal‑opportunity employer. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pn6i9