Branch Office Administrator (Northwest Edmonton)

About Lux Windows & Doors At Lux Windows & Doors, we are committed to delivering premium, high-quality window and door solutions while ensuring an exceptional client experience at every stage. Guided by a robust focus on quality excellence, continuous improvement, and operational integrity, we take pride in our craftsmanship, innovation, and reliability. Role Overview We are seeking an intermediate, dynamic, organized, and highly professional individual to be the ambassador of Lux. You will serve as the first point of contact for our clients, partners, and employees, delivering exceptional service, fostering engagement, and supporting all aspects of our Edmonton Branch operations. If you thrive in fast-paced environments, love helping others, want to be part of a dynamic team, and take pride in exceeding expectations while building your future, we want you on our team. What You’ll Do - Orchestrate the daily operations of the Edmonton Branch with precision and care, ensuring efficiency, compliance, and an elevated client experience. - Warmly welcome guests and clients in person, by phone, and via email; create a first impression that embodies the Lux standard of excellence. - Manage client interactions, schedule meetings, and maintain accurate records with care and discretion. - Optimize office procedures, workflows, and technology systems to support smooth operations. - Support business growth through marketing initiatives, client events, and relationship-building opportunities. - Maintain an organized, safe, and polished reception, showroom, and office space. - Coordinate meetings, events, catering, travel, and special projects with precision. - Handle administrative tasks including invoices, orders, deposits, and office supply management. - Provide support to other departments, ensuring installation logistics, contractor coordination, shipping, purchase orders, and sales support flow effortlessly, delivering precision and excellence at every touchpoint. - Uphold security, safety, and confidentiality standards across the organization. Qualifications - Completion of secondary school, or equivalent experience (minimum 5 years preferred). - Previous experience in administrative, hospitality, or client-facing roles. - Strong problem-solving, analytical, and creative thinking skills. - Ability to maintain discretion, confidentiality, and professionalism - A self-starter who takes initiative and consistently delivers results without being asked. - Strong communication skills, with the ability to listen attentively and respond thoughtfully. - Proficiency in Microsoft Office Suite; experience with FeneVision is a plus. What’s in it For You - Competitive salary and benefits package. - Career growth and professional development opportunities. - A collaborative, supportive, and innovative work environment. - Exposure to diverse projects and Lux Windows & Doors products. - Continuous learning in a fast-paced, industry-leading company. - A role where you can make a real impact on client satisfaction and company success. Benefits: - Dental care - Extended health care - Life insurance - On-site parking - Paid time off - RRSP match Application question(s): - Are you comfortable handling administrative tasks such as invoices, deposits, purchase orders, and shipping coordination? - Have you ever improved an office process, workflow, or client experience through your own initiative? - This position includes full-time, on-site front coverage during our business hours, Monday to Friday, 8:00 a.m. – 5:00 p.m. Please confirm that this schedule works for you before applying. Experience: - Office Administration: 5 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pt915