Bilingual (FR/EN) Distribution Dispatcher (St. Albert)

Join us at St-Albert Cheese … the CANADIAN CAPITAL OF THE CURDS! We aren’t just trying to fill various positions, we are seeking individuals that are a good fit. Working in the food industry is one of the most stable industries in Canada. WHAT WE OFFER: - Company stability (we celebrated our 130th anniversary in 2024!) - A sincere commitment to our employees - Employee discounts on all products in the store and restaurant - Great opportunities for professional development - Work-life flexibility - Competitive total compensation and Performance bonus - Comprehensive advantages package as well as Group RRSP - Employee assistance program. YOUR CHALLENGES: - Organize, plan, modify, review, and optimize delivery routes as well as supply transport, inter-site deliveries, and industrial orders, making the best use of human and material resources (on-time deliveries). - Assign deliveries to drivers and/or external carriers according to priorities, schedules, and capacity. - Respond to delivery needs, order errors, and any dissatisfaction. - Manage unforeseen events (delays, mechanical breakdowns, last-minute changes). - Collaborate with the warehouse to coordinate the preparation and shipment of orders on time. - Keep transportation documents up to date (delivery slips, route sheets, reports). - Use computerized dispatch systems (Road Net), GPS (Samsara), and management software. - Ensure compliance with safety policies and transportation regulations. - Regularly monitor daily activities and measure results, implementing tools and tracking reports (costs, key performance indicators). - Perform administrative tasks for the department (checking and filing documents, tracking hours, etc.). - Help develop and maintain communication and collaboration, acting with courtesy and professionalism at all times. This applies both internally with the various departments of the cheese factory and externally. - Be familiar with, comply with, enforce, and contribute to all cheese factory policies and procedures, as well as the standards of the Ministry of Transportation and Health and Safety (Ontario and Quebec). WHAT YOU HAVE: - College diploma in transportation or logistics, or any combination of experience and training will be considered. - Relevant work experience in the field of distribution. - Experience and/or training as a dispatcher (an asset). - Knowledge of transportation management software, such as Roadnet (asset). - Experience in food production and/or distribution (asset). - Possess a valid driver's license and have a clean driving record. - Demonstrate a high level of professionalism and resistance to stress. - Good analytical skills. - Sense of responsibility and autonomy. - Open-minded and able to adapt to change. - Rigorous and organized. - Able to work in a team. - Problem solving. - Knowledge of MS Office. - Fluency in French and English (spoken and written). Status: Full time, permanent Work schedule: Days, on call weekends on rotation* * Must be available to meet operational needs according to delivery schedules, including very early mornings and on call on weekends. Criminal Background Check: During the hiring process, we proceed with a criminal record check, which is an essential condition to work at St-Albert Cheese. You will be notified in advance and your authorization will be required before proceeding. For some client-related jobs, we ask for a criminal background check for the vulnerable sector. We thank each candidate for their interest, however, only selected candidates will be contacted. The employer uses artificial intelligence in the hiring process for this job. Job Types: Full-time, Permanent Pay: From $60,000.00 per year Benefits: - Casual dress - Dental care - Disability insurance - Discounted or free food - Employee assistance program - Extended health care - Life insurance - On-site parking - Paid time off - RRSP match - Store discount - Vision care - Work from home Ability to commute/relocate: - St. Albert, ON: reliably commute or plan to relocate before starting work (required) Education: - DCS / DEC (preferred) Experience: - Dispatcher: 2 years (preferred) Language: - French (required) - English (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pt9ny