Banquet Server (Niagara-on-the-Lake)

- Smart Serve Certification required (valid number required) - Serving experience considered an asset - Strong attention to detail, including grooming and presentation standards - High-energy, outgoing personality with a strong focus on guest service - Excellent communication, interpersonal, and organizational skills - Ability to work in a fast-paced environment and respond quickly to changing priorities - Ability to work independently and as part of a team with minimal supervision - Adaptable availability, including days, afternoons, weekends, and holidays - Strong multitasking skills and commitment to exceptional customer service The Banquet Server is responsible for the set-up, service, and breakdown of banquet functions in accordance with event orders and service standards. This includes serving food and beverages (including alcoholic beverages in compliance with Smart Serve requirements), setting and clearing tables, ensuring proper place settings, and maintaining cleanliness and organization of banquet rooms throughout events. The role also involves communicating with the kitchen regarding menu items, dietary requirements, and special requests, checking in with guests to ensure satisfaction, and promptly responding to guest needs and inquiries. Additional responsibilities include handling guest complaints professionally, attending daily stand-up meetings, restocking supplies and tableware, and completing closing duties for future events. This job posting is for an existing vacancy within the organization Accessibility accommodations will be made for job candidates upon request. Job Types: Full-time, Permanent Pay: From $17.60 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2p03k6