BrokerLink Personal Insurance Operations Leader, St. John's

Drive exceptional customer experiences at BrokerLink as a Personal Insurance Operations Leader. This role combines team leadership with a focus on sales and service excellence in the insurance sector.

BrokerLink is searching for a motivated individual who excels in team management and operational strategy within the Personal Insurance domain. You will lead daily operations, develop team capabilities, and focus on achieving commission and quality benchmarks. Your collaborative approach will enhance service delivery and team performance.

Key Responsibilities:• Manage the day-to-day operations of the insurance team • Set and monitor performance objectives for profitability • Address service quality and sales challenges • Conduct training and development for team members • Monitor administrative functions for team efficiency

Requirements:• Minimum of 5-8 years in the insurance industry • At least 3 years of management experience • Post-secondary education required • CIP, CRM or CAIB designation preferred • Knowledge of Brokerage Management systems

Utilize your expertise in personal insurance to advance BrokerLink's customer experience initiatives. #J-18808-Ljbffr