Service Advisor, Hickman Chrysler, St. John's

Job Summary Hickman Chrysler– Service Advisor – Pay rate: $1‑2 per hour – Posted 05/15/2026

Hickman Chrysler is seeking a Service Advisor to join our team. This role focuses on delivering exceptional customer service and coordinating vehicle repairs efficiently. No automotive experience is required.

Responsibilities

Enthusiastically greet customers promptly in a friendly and professional manner.

Listen to customers and document vehicle concerns, providing clear explanations of required service and repairs.

Prepare detailed repair orders and coordinate with technicians to ensure timely service delivery.

Conduct preliminary assessments, recommend necessary services, and stay informed about the latest automotive technologies.

Maintain regular communication with customers (phone calls, estimates, scheduling, payment methods).

Follow up with customers post‑service to confirm satisfaction and address any concerns or complaints.

Communicate with technicians to obtain information on needed repairs.

Accurately record problems and authorized repairs on work orders.

Assist with billing procedures, process payments, and maintain accurate service records.

Identify opportunities to recommend additional services or products that enhance vehicle performance.

Qualifications

High School Diploma or equivalent, or Post‑Secondary Degree/Diploma.

Automotive experience preferred.

Exceptional commitment to customer service.

Ability to multitask in a fast‑paced environment.

Strong technology skills (tablet, video, text) and proficiency with MS Office (Word, Excel).

Marketing knowledge.

Charismatic, business‑savvy personality.

Strong organizational, time‑management, and interpersonal skills.

Clear communication and accuracy.

Valid NL driver’s licence with a clean driving abstract.

About Us Hickman Automotive Group is a 5th‑generation family‑owned and operated business that has led the province’s automotive industry for 120 years. We value honesty, diversity, community support, and dedication to excellence.

Benefits

Incentive pay structure

Career growth within the company

Maternity leave top‑up program

Collaboration with cross‑functional teams for new ideas

Employee pricing on all Hickman Automotive Group vehicles

Defined pension plan

Employee recognition programs

Support and encouragement for further education

Employee assistance program

Team‑building events

Application Information Applications accepted until June 5, 2026.

Equal Opportunity Statement Hickman Automotive Group is committed to employment equity and welcomes applications from all qualified candidates. We thank all applicants for their interest; only those selected for an interview will be notified.

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