Call Centre Dispatcher for Patient Transport, St. John's

Join Compass Group Canada as a Call Centre Dispatcher, focusing on customer inquiries in Patient Transport and Environmental Services. Your expertise will be essential in resolving issues and maintaining excellent service.

With a requirement of two years in call centre operations, you will engage actively with customers to address their inquiries and provide clear guidance. The role emphasizes the importance of effective communication and problem resolution, ensuring that customers feel valued and understood.

Key Responsibilities:• Answer inquiries regarding Patient Transport services • Assist customers using online guidelines • Communicate facility usage effectively • Process and maintain necessary paperwork • Resolve issues and disputes amicably

Requirements:• Minimum 2 years' experience in a call centre setting • Strong interpersonal and communication skills • High-quality customer service approach • Proficiency in Microsoft Office, with Excel expertise • Ability to remain calm with dissatisfied customers

Your skills will help improve customer interactions in a respected healthcare environment. #J-18808-Ljbffr