Automotive Service Advisor Position, St. John's

Elevate customer interaction at our Automotive Service Centre as a Service Advisor. Utilize your automotive knowledge to manage customer expectations and provide expert advice on service maintenance and repairs.

We're seeking a Service Advisor to engage directly with customers and our Service Centre team. This role requires strong communication skills and the ability to assimilate customer concerns regarding vehicle service. You will be responsible for creating work orders, scheduling appointments, and ensuring client comfort throughout the service process.

Key Responsibilities:• Greet and assist customers warmly in-person and on the phone • Provide professional guidance to foster customer loyalty • Actively listen to customer concerns and vehicle issues • Prepare detailed work orders and discuss costs with clients • Manage service timelines and customer expectations

Requirements:• Knowledge of automotive mechanics is essential • Strong communication and interpersonal skills • Ability to manage physical demands and shift work • Valid driver’s license for the province of employment • Customer service experience in a related role preferred

Bring your automotive expertise and customer service skills to our team! #J-18808-Ljbffr