Front Desk Supervisor at Holiday Inn, St. John's

Transform guest experiences as the Front Desk Supervisor at Holiday Inn Express&Suites St. John's Airport. Lead daily operations while ensuring outstanding service and operational excellence.

This full-time position focuses on supervising Front Desk activities with a commitment to guest satisfaction and team leadership. You will manage staff, resolve guest issues, and maintain adherence to hotel standards. Your role supports administrative duties while fostering a positive work environment for your team.

Key Responsibilities:• Supervise daily operations and support Front Desk staff • Ensure accurate billing and reservation processes • Maintain cleanliness of public areas and Front Desk • Handle guest check-ins, check-outs, and special requests • Complete shift reports and communicate updates to management

Requirements:• Minimum of 2 years in a supervisory role • Strong leadership and guest service skills • Excellent communication and problem-solving abilities • Proficient in hotel systems and operations • Flexible availability for various shifts

Provide exceptional guest service while leading the Front Desk team at Holiday Inn Express&Suites. #J-18808-Ljbffr