Leader in Personal Insurance at BrokerLink, St. John's

Become the Leader in Personal Insurance at BrokerLink, based in St. John's, Newfoundland and Labrador. Foster a customer-driven environment that improves service delivery and team motivation.

In this full-time position, you will leverage 5-8 years of insurance experience to oversee your team's performance and development. Emphasizing collaboration, your responsibilities include managing operations while achieving key growth and quality objectives. Ideal candidates are passionate about cultivating a strong customer experience in personal insurance.

Key Responsibilities:• Direct day-to-day operations of the insurance team • Establish and monitor profitability and growth metrics • Implement strategies for effective customer service delivery • Collaborate to diagnose and resolve service-related issues • Provide coaching and supportive leadership to staff

Requirements:• Post-secondary education is required • 5-8 years of industry experience with management exposure • CIP, CRM or CAIB designations are beneficial • Excellent organizational and communication skills • Ability to prioritize and manage multiple responsibilities

Shape the future of customer service in personal insurance through impactful leadership at BrokerLink in St. John's. #J-18808-Ljbffr