Resource Management, Senior Associate (Consulting) - 14 …, St. John's

Key Responsibilities As an RM Senior, you will be responsible for capacity management supporting deployment and the development of the Consulting client‑serving professionals. You will be responsible for reporting requirements in order to effectively deploy client‑serving professionals and provide them with meaningful career experiences. You will receive regular supervision on a day‑to‑day basis to set appropriate priorities.

Deployment

Support Consulting RM SSL Leads in addressing complex scheduling assignments.

Regularly review CRM/pipeline data to proactively match resources to committed deals and highly probable pursuits.

Conduct skill and bio/CV searches that focus on matching project needs with required skills, development opportunities and project risk.

Assist with the creation/maintenance of accurate personnel and client project schedules.

Proactively identify resources that will become available in the short term (i.e., next 2‑3 weeks).

Proactively monitor and highlight unassigned resources in order to minimize unassigned time.

Regularly communicate material schedule changes to the RM SSL Lead(s).

Communicate regularly with the Resource Management team on the status of staffing requirements.

Teaming

Demonstrate effective teaming with RM team(s) by proactively and creatively responding to requests.

Be involved in ad hoc projects as required (e.g., task forces, reporting, process improvement committees, training manuals).

Identify ways to improve Resource Management processes.

Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model.

Partner with the Talent Team (HR) on Performance Management initiatives.

Actively support Resource Management enablers such as Retain, EYA, EY Discover, Mercury, etc.

Work with peers across the Canadian RM team by contributing to RM priorities, task forces and/or projects.

Reporting

Act as a subject‑matter resource on RM tools/enablers.

Assist with the creation of Service Line, Market and/or Competency reporting including utilization performance, forecasts, variance analysis and capacity management analytics.

Create reports and pivot tables for deployment data.

Qualifications

Experience in staffing consulting roles or with professionals.

Advanced Microsoft Excel skills.

Proficiency in other Microsoft applications.

Strong analytical skills with attention to detail.

Excellent English language skills– very strong written and verbal communication.

French language skills an advantage.

Proven client‑service focus with an ability to resolve issues quickly and with a sense of urgency.

Strong problem‑solving skills.

Flexibility in adapting to constantly changing priorities.

Outstanding teamwork and interpersonal skills.

Confidence in working independently and a self‑starter.

Adept at handling multiple tasks with strong organizational skills.

3‑5 years of relevant work experience.

Experience in a professional services firm desirable.

Education

Bachelor’s degree, or equivalent work experience.

What We Offer We offer a competitive compensation package that rewards performance and recognizes the value you bring to our business. In addition, we provide the following:

Support and coaching from some of the most engaging colleagues in the industry.

Learning opportunities to develop new skills and progress your career.

The freedom and flexibility to handle your role in a way that’s right for you.

Salary

Ontario/British Columbia: $65,600 to $98,400.

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