Assistant Service Manager, Middlesex (Clinton)

Grow with us, and have a part in making Huron Tractor the“Right Choice” for our Customers! Huron Tractor is one of John Deere’s largest partners in Canada, with eleven locations servicing Southern Ontarians. We’re proud to serve a community of customers that spans agricultural operations, commercial enterprises and homeowners, with one of the largest inventories of machines and parts in Canada.

Job Responsibilities This position works directly with the technicians in the shop, providing support with technical questions and mentoring new technicians. The Assistant Service Manager reports to the Service Manager and is responsible for the following:

Assist the Service Manager with annual service programs duties, including quoting, and promotion

Coach new technicians and apprentices with work orders assigned to them

Support new technicians and apprentices with their technical, repair, and diagnostic questions

Improve technician efficiencies by keeping technicians on tasks and coaching when needed

Direct and assist in the diagnosis of machine problems of technicians and apprentices

Contact customers to update with any ongoing repair status and cost estimates

Provide labour estimates for new job quotes

Inform the Service Manager of in-house technician training needs

Organize shop tools and properly catalogue them for quick location

Maintain shop cleanliness and ensure technicians are keeping their work area tidy

Perform quality control checks on units before returning to customers

Other duties as assigned, including health and safety responsibilities

Skills And Qualifications

Holds a Journeymen license in 310T, 310S, or 425A

5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics

Experience leading a department and working in a team environment

Understanding of the mechanical, electrical, and hydraulic systems used in equipment

Experience operating vehicles, tools, and equipment for diagnostic purposes

Must be a team player with the ability to build strong relationships with customers and employees

Must possess strong written and verbal communication skills

Experience with computer and software systems.

Flexibility to work scheduled and extended hours.

Wage Range

$80,000 - $90,000 per year

Placement within the wage range is based on skills, experience and qualifications

Applicants with more or less experience and qualifications may be placed outside the wage range

Why Huron Tractor?

Great training opportunities through John Deere, as well as internal training

Competitive compensation

RRSP’s and extended benefits

Employee Discounts

Future Growth Opportunities

Excellent team environments with a Social Committee that plans great events

Extended health care

Dental care

Disability insurance

Employee assistance program

Vision care

Life insurance

Paid time off

#J-18808-Ljbffr