Front Desk Agent/Night Auditor (Strathroy)

We have part-time Night Audit position available and we are seeking candidates that offer professional and exemplary customer service at every point of contact – whether with guests, colleagues or external customers. Main Duties: - Welcoming guests in a friendly and qualified manner, creating a strong first impression of the quality of service they can expect during their stay - Perform check in and check out services - Resolve any guest issues - Answer all phone calls and make reservations if required - Be responsible for the safety and comfort of all guests. - Handle any guest complaints related to noise/disturbances to the complete satisfaction of the guests. - Communicate all issues/incidents via correct reports to Managers for review the following day - Understand all emergency procedures - Prepare Audit Report Requirements: - Previous Front Desk experience preferred - Knowledgeable in computer functions (hotel pms, word, excel, internet) - IHG and Opera experience an asset - Attention to detail, with the ability to multi-task - Confidence in dealing with guest issues/emergency issues - Must be fluent in English both verbal and written - Ability to work in a team, and work with minimal supervision. - Must be a responsible and capable individual, with positive communication skills Job Types: Part-time, Permanent Pay: $17.60-$18.60 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2pby59