Dashwood Industries Customer Service Leadership Role (Strathroy)

Take charge as a Customer Service Manager with Dashwood Industries, a leader in window and door manufacturing. Focus on enhancing operational efficiency and delivering exceptional service outcomes. This role seeks an experienced leader to direct a talented team, implement best practices, and ensure compliance with industry standards. You will manage daily customer service functions, including order processing and performance oversight, while setting high skilled standards. Working within a collaborative environment, you will drive alignment and ensure customer satisfaction. Key Responsibilities: • Develop and implement improvement initiatives for customer service • Lead team training and development efforts • Manage service requests and performance metrics • Ensure compliance with health and safety standards • Collaborate with staff to achieve organizational objectives Requirements: • Degree in Business Management or equivalent • 1-3 years of supervisory experience in customer service • Excellent communication and analytical skills • Familiarity with order processing systems • Knowledge of Paradigm software is a plus Join a forward-thinking company where innovation shapes customer service strategy at Dashwood Industries. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pe11m