Med Spa Patient Care Coordinator/ MOA (White Rock)

Essence of L Medi Spa is an award winning boutique style medi spa located in the heart of White Rock. EOL believes that “we should age gracefully,” and our mission is to instill confidence by helping people look and feel their best through a holistic, personalized approach to health and wellness that works from the inside out. EOL offers FDA cleared medical aesthetic and wellness services that include laser hair removal, Photo facials, skin tightening, skin resurfacing, Botox/Dysport®, LED therapy, microneedling, corrective peels, and medical-grade skincare. Are you passionate about Aesthetic's? We welcome you to join our expanding EOL Family. Schedule: To support our hours of operation, this position requires evenings and weekend availability. Saturday 9am - 4pm Sunday 9am - 4pm Monday 9am- 6pm Why join us at Essence of L Medi Spa: EOL employees are the heart of our company. From fun employee incentives to company-sponsored training, we take care of our employees. If you’re all about hard work, passion, and loving what you do, then you might just be the perfect fit for our family-like atmosphere. Benefits of joining include: - Hourly rate - Extended benefits bonuses - Fun and relaxed atmosphere - Employee incentives - Company-sponsored training on EOL services - Employee Treatments and Discounts on Products and Services - Supportive and hardworking team members About Essence of L: EOL Medi Spa was created with this straightforward mission: To educate clients and offer results-oriented treatments! With a boutique style clinic, we want you to feel at home when coming into work. With a nurturing approach and a supportive team, you will feel encouraged to grow within the aesthetic industry rather than forced into inauthentic sales tactics. With over 21 years in business, EOL has delivered award-winning results and emotional transformations unlike anything else. Our reviews and loyal clients motivate us to strive for improvement and continued growth. The preferred candidate is confident and has a high level of integrity coupled with a customer-first attitude. In this role, the Patient Care Coordinator is responsible for - Providing five-star holistic, ethical, and integral care to our dedicated patients, and being the welcoming face of the clinic - Manage the patient registration process, loyalty programs, and patient management system - Billing and Invoice management ( Jane System) - Maintain patient flow and room management - Manage online store and delivery of shipments - Use a variety of communication platforms and software - Work effectively both independently and in teams - Maintain patient privacy and confidentiality - Preferred background in business operations, customer service, management, sales, marketing, and MOA. Experience/Qualifications: - A minimum of 5 years of experience working in a medical facility or medispa (5 years required) - A minimum of 2 years experiance with Jane - A minimum of 5 years of experience in Retail Management (5 years required) - Outstanding communication and client rapport (Required) - Possess a professional demeanour, polished and poised in appearance - Strong Administrative skills - Outgoing and welcoming persona - Excellent communication skills (perfect English) - Proficiency in marketing tools and platforms (Instagram, Facebook) Education/Training: A high school diploma and post-secondary education are required. A bachelor's Degree in a related field is preferred and or completed MOA. Technical or Administrative Knowledge: - Ability to multitask, use personal judgment and utilize robust decision-making, analytical and follow-up skills. - Proficient with personal computers and contemporary software applications (Jane) Work remotely - No Job Types: Part-time, Permanent Pay: $20.00-$25.00 per hour Expected hours: 21.0 – 35.0 per week Benefits: - Company events - Dental care - Extended health care - Flexible schedule - On-site parking - Vision care Education: - Secondary School (required) Experience: - Aesthetic treatments: 2 years (preferred) - Medi Spa Reception: 5 years (required) Language: - English (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2naj3p