Product Owner CSM Solutions at Contentsquare, Upper Leitches Creek

Join Contentsquare as the Product Owner for CSM Applications, a role that focuses on optimizing customer success engagement and value delivery. This position offers hands-on involvement within a dynamic team.

As a vital member of Contentsquare, you will spearhead the vision and implementation of CSM Applications. Collaborate with cross-functional teams and stakeholders to convert business needs into results-driven actions. Your hands-on approach will help ensure that applications meet the evolving needs of our teams, driving efficiency and measurable success.

Key Responsibilities:• Lead the development and management of CSM product vision • Translate requirements into clear user stories and action plans • Collaborate in sprint planning and delivery phases • Enhance Customer Success workflows and processes • Monitor and evaluate the impact of implemented solutions

Requirements:• 3-5 years in related SaaS roles, focusing on customer success • Bachelor's degree in a relevant field or equivalent • Familiarity with Gainsight or other CSM platforms • Demonstrated strong communication and analytical skills • Ability to thrive in fast-paced environments

Help Contentsquare revolutionize customer success through strategic product ownership and collaborative innovation. #J-18808-Ljbffr