Manager of Front Desk Operations, Tecumseh

Lead the front desk as a Guest Services Manager. Ensure outstanding customer service, effective staff training, and smooth daily operations in a flexible work setting.

This role encompasses managing front office staff while enhancing guest satisfaction through problem-solving and operational efficiency. Overseeing staff schedules, addressing complaints, and preparing customer feedback reports are essential duties, alongside maintaining an inviting reception area. Your vibrant personality and leadership skills will inspire your team to excel in their roles.

Key Responsibilities:• Supervise and support front desk staff training • Handle customer tasks accurately and promptly • Address and resolve guest complaints • Manage daily front office operations and staff shifts • Generate monthly reports on customer interactions

Requirements:• 2 years of prior front office management experience • Strong leadership and professional appearance • Exceptional organization and time management skills • Proficiency in computer use and adaptability • Available for flexible shifts, including weekends

Enhance guest experiences by effectively managing a responsive front desk team committed to customer satisfaction. #J-18808-Ljbffr