Program Manager (Tecumseh)

Location - 465 Jutras Drive South, Lakeshore, Ontario N8N 5C4 - 5000 Regal Drive, Windsor, Ontario N0R 1L0 Position Summary In support of the Mission, Vision and Values of SyBridge Technologies Group of Companies, the Program Manager is responsible for administratively maintaining and organizing customer accounts with expertise in the injection mold industry. Reporting to the Site Manager, the Program Manager ensures the team meets or exceeds all goals and objectives required from this department. As a Program Manager at our Mobility and Industrial Solutions group, you’ll take ownership of large-scale projects, ensuring they meet specifications, timelines, and customer expectations, while collaborating with cross-functional teams to drive results. Key Responsibilities - Maintain knowledge of the status and progress of required molds going through engineering and the manufacturing floor - Highlight quality and delivery issues to the necessary departments and work to correct issues with team - Provide all related information to the General Manager SyBridge Management Team - Develop a good working knowledge of customer’s standards and expectations to properly line up internal staff - Assure product design meets internal/external specifications by following the work order throughout the company - Assist the Account Executive & Engineering team with feasibility meetings and kick offs as required - Ensure all paperwork is correct, verifying that purchase orders and quotes are correct and match - Assist the Account Executive & Engineering team to maintain the design and build process of a program from the initial quotation through to final delivery, making changes as required by the customer - Work closely with the Account Executives as a team on customer accounts - Offer support for new build quotes to the Estimating Department for completion as required - Track and monitor customer’s purchase orders with the assistance of the Accounts Receivable department as well as monitor and track outstanding payments from customers - Understand and present the company as a global provider to new clients while maintaining a firm knowledge of each location’s capability - Maintain safe operations by keeping work area clean and organized, and by adhering to safety procedures and regulations - Travel when required - Other duties as assigned or when required for this position Qualifications - Minimum of 3 years experience of previous Program Manager position - Computer proficient in Microsoft Office Suite, including Microsoft Project - Experience in injection mold design and/or manufacturing - Strong attention to detail and analytical skills - Robust interpersonal, communication and relationship building skills - Proficient in time management, written and verbal communication skills - Excellent organizational and planning skills - Ability to perform under pressure and work independently - Ability to prioritize tasks and meet tight deadlines as required - Successful applicants will be required to complete a background check Equal Employment Opportunity and Accessibility Commitment SyBridge Technologies is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. We are committed to the attitude of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SyBridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SyBridge encourages applicants of all ages. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Ontario Human Rights Code, and the Equal Employment Opportunity Employment Commission, SyBridge Technologies Inc. will provide accommodations throughout the recruitment selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform SyBridge Technologies Inc. Human Resources staff of the nature of the accommodation(s) that you may require to ensure your accommodation and inclusion. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2olwqw