Application Support Analyst IT Kap Paper (Kapuskasing)

Join Kap Paper Inc as an Application Support Analyst, delivering essential IT support to enhance business applications and workflows. Utilize your 5-7 years of experience to troubleshoot, analyze requirements, and ensure seamless operations. This role at Kap Paper requires a degree in Information Technology and a robust foundation in change management and cybersecurity. You will support various applications, including SAP and payroll, while collaborating with users and stakeholders to resolve incidents efficiently. Your ability to create documentation and engage in project activities will be valuable in achieving success. Key Responsibilities: - Troubleshoot and resolve application issues for users - Support SAP and payroll systems for daily operations - Develop documentation for SOPs and technical processes - Assist in system configuration and upgrades - Collaborate on automation and improvement initiatives Requirements: - 5-7 years in IT with 3 years in support roles - Degree in Information Technology or related field - Proficiency in Microsoft Office Suites and Active Directory - Strong understanding of audit practices - Fluency in English; French is an asset Bring your expertise in IT application support to Kap Paper and make a difference in operational excellence. Apply on Kit Job: kitjob.ca/job/2pcvmw