Insurance Account Manager, Small Market Commercial (Timmins)

Insurance Account Manager, Small Market Commercial – Timmins, ON, CA Business Line: Small-Market Commercial Lines Hours Per Week: 35 (Full-Time) Location: Ontario – Hybrid workplace (any location) About the Role As part of NFP’s Small‑Market Commercial Lines division, you will service new business requests, maintain relationships with clients and carrier representatives, and collaborate with backend service teams to oversee the renewal process for existing business. Responsibilities - Work closely with clients to deliver extraordinary value by identifying exposures, determining appropriate solutions, and advising the client on best fit solutions. - Develop marketing specifications and remarketing strategies for renewals of an assigned book of business. - Network within the local community by attending industry events, training, and other professional development opportunities. - Provide professional and prompt customer service via phone and email on new and existing client accounts, addressing topics such as coverage, billing, claim reporting, audits, endorsements, and cancellations. - Maintain positive, long‑term relationships with clients, insurance carrier representatives, and NFP staff. Qualifications - RIBO is required; out‑of‑province licenses are an asset. - Fluency in French is preferred. - Typically, more than 2 years of commercial insurance and product line experience in servicing, broking, or underwriting. - Experience placing a variety of coverage lines on SME to Mid‑Market accounts. - Confident, poised, and interactive communications skills with strong emotional intelligence and adaptability. - Proven technical competency and creativity in delivering innovative property and casualty solutions. - Strong analytical and problem‑solving skills, with excellent attention to detail and decision‑making. - Excellent organizational skills with the ability to adjust to changing workload and priorities. - Proficiency with Microsoft Office suite (Word, Excel, Outlook) and EPIC fluency is an asset. Perks - Base salary range of $60,000 to $70,000 with performance‑based incentives. - Hybrid environment approach. - Annual bonus plan for all employees. - Matching RRSP plan of 5% of salary. - Referral commission plan. - Generous benefits plan including Health Care Spending Account starting on the first day of employment. - Full support for continuing education and internal opportunities to grow as an insurance professional. - Reimbursement of license fees and professional membership dues. - Global team collaboration and employee retention focus. Accommodations are available on request for candidates taking part in all aspects of the selection process. Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for this position. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ph385