Insurance Account Manager, Small Market Commercial, Timiskaming North (Iroquois Falls A)

Role Overview Commercial Lines Account Manager in the Small-Market Commercial Lines division. The role services incoming new business requests while developing and maintaining relationships with clients and carrier representatives. Successful candidate will also work with backend service teams and oversee the renewal process of existing business.

Wage Transparency The base salary range for this position is $60,000 to $70,000. The base salary offered will be determined by factors including experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Responsibilities

Work closely with clients to deliver extraordinary value by identifying exposures, determining the appropriate solution and advising the client as to why the solution is the best fit.

Develop marketing specifications and remarketing strategies for renewals of an assigned book of business.

Network within the local community by attending industry events, training, etc.

Provide professional and prompt customer service including phone and email on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, endorsements, cancellations, etc.

Lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives and NFP staff.

Qualifications

RIBO is required; out of province licenses are an asset.

Fluent in French would be preferred.

Typically, more than 2 years of commercial insurance and product line experience– servicing, broking or underwriting.

Experience in the placement of various lines of coverage on SME to Mid-Market accounts.

Confident, poised and interactive– when client-facing communicates effectively, demonstrates emotional intelligence, and understands how to tailor responses in a variety of dynamic situations.

Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions.

Possess strong analytical and problem-solving skills.

Excellent organizational skills with the ability to adjust to changing workload and priorities.

Sharp attention to detail with excellent decision-making skills.

Excellent computer skills expected and EPIC fluency an asset.

Proficiency with Microsoft Office suite products– specifically Word, Excel and Outlook.

Benefits

A hybrid environment approach that keeps the best interests of our staff and our clients in mind.

Annual bonus plan for all employees.

Matching RRSP plan of 5% of salary.

Referral Commission Plan.

Generous benefits plan including Health Care Spending Account starting on the first day of employment.

Full support for continuing education and internal opportunities to grow as an insurance professional to advance career.

Reimbursement of license fees and professional membership dues.

A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration.

Other Information Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

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