Inside Sales Call Centre Supervisor Needed Toronto

Join as a Call Centre Sales Supervisor to inspire your team in Ontario. Help maintain high client satisfaction through effective coaching and quality assurance practices. Our client, located in Ontario, is offering a role as a Call Centre Sales Supervisor focused on supporting the Inside Sales team. This position is centered on mentorship, operational management, and promoting best practices to enhance client experiences. Drive special projects and work closely with various teams to improve service quality. Key Responsibilities: • Mentor and train Inside Sales Professionals for performance • Model empathetic interactions during client counselling • Drive continuous quality assurance and operational oversight • Manage performance monitoring and shift scheduling • Create reports for team performance assessments Requirements: • Bachelor’s degree required • Five years of leadership experience needed • Financial services or collections background preferred • Solid communication and multitasking abilities • Obtain CFC/AFCC designation within twelve months Lead your team to success while prioritizing client satisfaction in this integral supervisory role. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o8nza