Bilingual Customer Support Agent at Vault (Toronto)

Join Vault Credit Corporation as a Bilingual Customer Support Agent, where exceptional communication and customer service meet financial expertise. Handle inquiries via phone, email, and mail while maintaining strong relationships. As a Bilingual Customer Support Agent, you will interact with customers and brokers to provide clear answers and solutions. Focus on lease documentation, contract terms, and maintaining accurate customer files. Your role is integral to customer satisfaction and operational efficiency within a dynamic financial services team. Key Responsibilities: • Answer customer service calls and emails efficiently • Handle inquiries regarding lease contract terms • Follow up with brokers and sales representatives • Maintain accuracy in customer files and documents • Compute lease payouts as per company guidelines Requirements: • Must be bilingual in French • Excellent written and oral communication skills • Detail-oriented with solid organizational abilities • Experience with Word and Excel • University degree or equivalent experience Utilize your bilingual skills and attention to detail to enhance customer experiences at Vault Credit Corporation. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o1aus