Remote Bilingual Customer Support Agent Toronto

Become a Remote Bilingual Customer Support Agent at NTT DATA. This full time role emphasizes empathy and effective communication with customers in both English and French. At NTT DATA, we believe our people are our greatest asset. As a Bilingual Customer Service Representative, you will address inquiries and resolve complaints, ensuring a positive experience for every customer. This position allows you to interact with diverse teams and contribute meaningfully to our clients. Key Responsibilities: • Provide first-class service by understanding customer needs • Respond professionally to inquiries and complaints • Keep detailed records of customer interactions • Stay informed on product details and services • Follow confidentiality and compliance protocols Requirements: • Excellent written and verbal communication in both languages • Customer service experience preferred • Robust typing and grammar skills • Ability to work in a remote setup • Commitment to professionalism and customer satisfaction Take the next step in your career and make an impact with NTT DATA's client-focused team! J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2niol0