Receptionist (Toronto)

About Us: At Yorkdale Dufferin Mazda, we take pride in delivering exceptional service and a welcoming environment to every guest. We’re looking for a friendly, professional, and organized Receptionist to be the first point of contact for our dealership. Position Overview: The Receptionist is responsible for greeting customers, handling telephone communications, managing basic administrative tasks, and ensuring the front desk and reception area operate smoothly. This position plays a key role in creating a positive first impression for our customers and supporting daily dealership operations. Key Responsibilities: - Operate a multi-line phone system and direct calls to the appropriate department in a courteous and professional manner. - Take accurate messages and relay information promptly. - Greet and assist walk-in customers and visitors. - Distribute incoming mail and faxes; coordinate courier pickups and deliveries. - Process customer payments, petty cash, cheque requisitions, and assist with customer accounts. - Respond to emails and inquiries in a timely and professional manner. - Maintain the cleanliness and presentation of the reception and waiting areas. - Handle basic data entry, filing, and clerical duties as assigned. - Support the Parts and Sales departments with administrative tasks, including dealer trade invoicing and vehicle inventory updates. - Assist with daily licensing and documentation when required. Qualifications: - Previous experience as a receptionist or in customer service (automotive experience an asset). - Excellent communication and interpersonal skills, both verbal and written. - Professional appearance, friendly personality, and strong attention to detail. - Ability to multitask and work efficiently in a fast-paced environment. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Experience with ADP/CDK or similar dealership management systems is an asset. - High school diploma or equivalent required. Why Join Us: - Competitive compensation - Supportive and team-oriented workplace - Opportunity to grow within the automotive industry - Work for a reputable Mazda dealership recognized for its customer service excellence Working Conditions: - Fast-paced dealership environment - Extended periods of sitting and telephone use - Evenings and weekends required Job Types: Full time, Permanent Pay: $18.00-$19.00 per hour Benefits - Dental care - On-site parking - Vision care Experience: - Customer service: 1 year (required) - Receptionist: 1 year (required) Language: - English (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2oqvyo