Daimler Remote Customer Service Expert Toronto

Take your career to the next level as a Remote Customer Service Expert at Daimler Truck Financial. Deliver top-tier support through inbound calls and emails in this hybrid work mode. This full time role requires managing approximately 40–50 inbound calls per day from customers and dealers, processing requests, and resolving issues with professionalism. Robust communication and organizational skills are necessary to uphold service level expectations while identifying process improvements for overall satisfaction. Key Responsibilities: • Handle 40–50 inbound customer calls each day • Process inquiries regarding payments and account changes • Investigate complaints and resolve issues thoroughly • Manage overflow calls for Operations efficiently • Suggest process enhancements for increasing satisfaction Requirements: • Bachelor’s degree in business or relevant experience • Prior customer service experience is essential • Excellent communication and interpersonal abilities • Solid ability to work autonomously • Preferred experience in commercial finance Enhance your customer service skills and contribute to Daimler's success in this role. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2owuzf