Lead Retail Experience at FIKA (Toronto)

Take charge as a Lead Retail Experience member with FIKA in Regina, SK. Direct store operations, enhance customer engagement, and manage staff in a vibrant cannabis setting. As the Retail Experience Lead, your responsibility will include overseeing daily operations and ensuring exceptional service delivery. You will guide team members while maintaining a thorough understanding of retail best practices and company policies. Key Responsibilities: - Open and close the retail store during shifts - Develop customer relationships through exemplary service - Assist with staff onboarding and continuous education - Communicate operational changes effectively to the team - Resolve any customer issues with professionalism and care Requirements: - At least 2 years of retail experience - High school diploma or GED essential - Proven ability to deliver high customer satisfaction - Clear criminal record and Provincial Cannabis Certification - Capable of managing time and organizational tasks efficiently Drive operational success and foster an engaging shopping experience at FIKA. Apply on Kit Job: kitjob.ca/job/2os37r