Director, Toronto

This role is part of a collaborative team managing digital payment products and platforms in Canada, focused on delivering secure, seamless, and innovative payment experiences. The position involves supporting product strategy, portfolio management, and cross-functional initiatives to improve payment efficiency, customer experience, and digital commerce adoption.

Responsibilities :

• Own and manage a select portfolio of Digital Payments products for the Canada market.
• Define product strategy by understanding customer and end user needs, anticipating future market trends, and conducting competitive analysis.
• Collaborate with cross-functional teams in Canada, North America, and globally to develop Canada specific go-to-market strategies for multiple initiatives while understanding the local market dynamics including competitive trends, and regulatory and pricing considerations.
• Execute on the defined strategies and deliver best-in-class experience and value for end users by collaborating with and influencing internal and external partners, vendors, and customers .
• Set portfolio objectives, define KPIs, monitor performance, and adjust as necessary to achieve the objectives.
• Provides consultative product leadership acting as the Digital Payments subject matter expert, externally representing the team at customer, partner, workshops, and events.

Qualifications :

• Bachelor's degree in computer science or other technical degree.
• The portfolio includes Agentic Commerce, tokenization, authentication, Click to Pay, new acceptance capabilities, and Buy Now Pay Later solutions.
• Strong cross functional and collaborative skills.
• A business-minded experienced product leader who excels at developing new products to help accelerate our next stage of growth.
• Strong understanding of the digital payments ecosystem; industry knowledge/experience.
• Strong understanding of competitive offerings and industry trends; international markets knowledge/experience a plus.
• Demonstrated experience leading product and technology projects to deliver new solutions and bring them to market.
• Proven track record of translating digital strategies into execution plans and driving end-to-end execution in a cross-functional environment.
• Analytical capabilities and can apply these in defining and executing product plans.
• Excellent ability to communicate complex ideas and solutions to both business and technical audiences.
• Strong problem-solving skills with an ability to identify key issues, structure analysis, develop solid business cases and provide recommendations effectively.
• Good relationship-building and influencing skills and can communicate persuasively within the organization as well as with customers and partners.
• Excellent project management and presentation skills.
• Ability to drive results and work independently in a self-directed manner while operating in a team environment.