General Manager, Toronto

Supernatural | Toronto

Supernatural is the next-generation destination for a longevity lifestyle, bringing together natural frequencies, medical insight, and immersive wellness experiences. Our spaces are designed to feel approachable, social, and human. Wellness is personal. Discover what works for you here.

We are looking for a General Manager for a new downtown location and help establish the operating rhythm, culture, and client experience that will define Supernatural as a scalable brand.

This role is ideal for a hands-on leader who enjoys building strong teams, delivering exceptional hospitality, and taking full ownership of the physical brand experience.

What you'll do

• Lead and develop a multidisciplinary team through trust, clarity, and coaching
• Own location performance including revenue, retention, and membership growth
• Deliver a high-touch, hospitality-driven client experience
• Run day-to-day operations with precision while adapting to real-world conditions
• Activate the space through events, partnerships, and community engagement
• Continuously improve how the location operates and how guests experience it

Who you are

• 5+ years leading teams in wellness, fitness, medspa, hospitality, or premium retail
• A results-driven operator who values judgment, accountability, and collaboration
• Comfortable empowering managers and teams to own outcomes
• Calm under pressure, thoughtful in decision-making, and people-first in your leadership
• Passionate about health, longevity, and meaningful work

Nice to have

• Experience with wellness or medical-adjacent services
• Exposure to membership or lifestyle brands
• Familiarity with systems like Mindbody, Zenoti, or Boulevard

What we offer

• Competitive salary + performance bonus
• Benefits and wellness perks
• A beautifully designed flagship environment
• Room to grow as the brand expands

If you're excited by the idea of building something thoughtfully and leading with both care and clarity, we'd love to hear from you.

Apply with your resume and a short note on what draws you to Supernatural.

hellosupernatural.com