Product Design Manager, International (Toronto)

Overview We’re seeking a versatile Product Design Manager to lead our International design team in shaping the tools and workflows that help legal professionals plan, manage, and deliver high-quality legal work across global regions. As part of our global expansion strategy, this role will be pivotal in delivering market‑winning offerings across EMEA, APAC, LATAM, and North America, ensuring Clio feels purpose‑built for how firms operate in their local markets. This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in the office minimum two days per week for our Anchor Days. What you’ll do - Define and drive the experience strategy for internationalization and localization, ensuring Clio’s products are intuitive, compliant, and relevant across global markets. - Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts. - Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth. - Champion user‑centered design by embedding research and data‑informed practices into the product development process. - Collaborate cross‑functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences. - Influence product direction through transparent communication of design rationale, insights, and tradeoffs with stakeholders at all levels. - Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long‑term strategic impact. - Hire and develop exceptional talent through feedback, coaching, and performance development. What you bring - 7+ years of product design experience, including SaaS or complex platform environments. - Experience designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements. - Skilled in localizing experiences to reflect cultural and regulatory nuances across markets. - 5+ years of experience leading and managing product design teams. - A proven track record of shipping high‑quality, user‑centered products at scale. - Deep expertise in user research, interaction design, and systems thinking. - Demonstrated ability to connect design strategy to business and customer outcomes. - Experience leading complex cross‑functional initiatives with agility and influence. - A coaching mindset—able to build trust, grow talent, and lead through ambiguity. - Proficiency with modern design and collaboration tools (Figma, Miro, etc.). - Strong understanding of accessibility standards (WCAG) and inclusive design principles. - Experience working in fast‑paced, iterative product development environments. - Growth mindset when it comes to process improvement and new technologies, especially AI. Nice to have - Experience designing for enterprise or regulated industries (e.g., legal, healthcare, finance). - Familiarity with AI‑assisted workflows, automation, or personalization in product design. - Experience contributing to or evolving platform‑level systems in multi‑product environments. Compensation and Benefits Compensation is one of the main components of Clio’s Total Rewards Program. The expected salary range for this role is $150,000 to $187,500 to $225,000 CAD, with additional bands for other regions based on local currency. Benefits include top‑tier health, dental, and vision insurance; hybrid work environment; flexible time off policy encouraged at 20 days per year; a $2,000 annual counseling benefit; RRSP matching and RESP contribution; and a Clioversary recognition program. Diversity, Inclusion, Belonging, and Equity (DIBE) & Accessibility We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs. Apply on Kit Job: kitjob.ca/job/2pb4v1