Manager, International Retail Operations (Toronto)

Step into a pivotal role at Scotiabank as a Manager of International Retail Operations, bringing your bilingual skills in English and Spanish to enhance efficiency and service. This contract position emphasizes process optimization and stakeholder engagement. You will be responsible for creating and monitoring a standardized operating model for Retail Banking Operations. This crucial role involves collaborating with various international teams to implement improvements, ensuring compliance and excellence in service delivery. Your ability to identify efficiency opportunities will be key to achieving operational goals. Key Responsibilities: - Design and sustain a standardized operating model - Lead operational reviews and address compliance gaps - Liaise with IT for business requirement enhancements - Engage stakeholders to foster a team-oriented culture - Monitor KPIs for performance oversight Requirements: - University degree in business or technology preferred - 5+ years in banking operations experience - Bilingual English/Spanish proficiency required - Expertise in Business Process Improvement - Proven influencing skills in diverse environments Utilize your bilingual capabilities to drive operational improvements in Retail Banking at Scotiabank. Apply on Kit Job: kitjob.ca/job/2pbhd0