Hardware Supply Chain Management - Senior Associate (Toronto)

As a Hardware Supply Chain Management Senior Associate within our finance organization, you promote day-to-day supply chain execution and lead cross-functional improvement projects. Youll own supply plans, supplier coordination, inventory health, and logistics while managing initiatives that strengthen service, reduce cost-to-serve, and improve controls. The role requires close alignment with Finance/FP&A;, adherence to internal controls (., SOX), and effective stakeholder management across Procurement, Risk, Compliance, and Operations. Job Responsibilities: Supply Chain Operations Own end-to-end supply planning for assigned categories/SKUs (., technology hardware, ATM/branch parts, cards, print materials), balancing service, cost, and inventory targets. Execute and refine MRP/DRP parameters (lead times, MOQ, safety stock, reorder points) in ERP/APS tools. Partner with Procurement and Suppliers on capacity, lead-time commits, and risk mitigation; drive shortage recovery. Monitor and manage inventory health (turns, aging, excess & obsolete) with corrective actions to hit targets. Track service performance (OTIF, fill rate, backorders) and lead root-cause analysis with corrective action plans. Coordinate logistics and fulfillment with 3PLs and internal DCs to reduce cycle times and exceptions. Support S&OP;/SIOP routines; ensure supply plans align with demand, financial plans, and control requirements. Supply Chain Project Management Lead cross-functional projects (parameter resets, supplier transitions, NPI ramps, network redesigns, tool upgrades). Build project charters, timelines, RAID logs, and stakeholder communications; track milestones and budgets. Drive change management and adoption of new processes/tools; document SOPs and train end users. Develop business cases with quantified benefits (service, working capital, cost-to-serve, productivity). Implement KPIs and dashboards; establish control plans and governance to sustain outcomes. Data, Controls & Finance Alignment Translate business questions into data queries; develop repeatable reporting using ERP/APS and BI tools. Perform scenario modeling for supply, inventory, and capacity decisions; quantify financial impact. Ensure master data accuracy and governance for planning-relevant attributes. Uphold internal controls (., SOX) and partner with Finance on inventory valuation, write-offs, and reconciliation. Risk & Compliance Identify supply risks (single sourcing, geo exposure, quality, logistics) and maintain mitigation plans. Coordinate with Risk, Compliance, and Vendor Management for regulated third-party engagements. Required Qualifications, Capabilities and Skills: Communication Skills: Excellent interpersonal, written, and verbal communication skills with the ability to present and influence at the executive level. Organizational Skills: Highly organized, self-starter with creativity, resourcefulness, and strong leadership. Project Management: Strong project management skills with the ability to prioritize and drive initiatives to completion. Attention to Detail: Detail-oriented with high accuracy and time management skills. Problem Solving: structured root-cause analysis and continuous improvement (Lean/Six Sigma a plus). Data Management: Expertise in collating, reporting, and reconciling large data sets. Industry Knowledge: Strong interest and understanding of Merchant Services, vendor management, equipment procurement, inventory control, and operations. Customer Focus: Strong customer/client focus while ensuring a sound control environment. Technical Proficiency: Proficient with Power Point and developing high-quality presentations, graphs, and analytics. Strategic Mindset: Results-driven with a strategic mindset and robust business acumen, able to work under pressure to meet critical deadlines. Resource Management: Ability to work with a wide variety of internal and external resources, manage expectations, resolve disputes, and establish credibility/trust. Supply Chain: MRP/DRP, inventory optimization, supplier management, logistics coordination, S&OP;/SIOP. Analytical: Quantitative skills and qualitative skills; ability to turn data into operational and financial decisions. Controls Mindset: familiarity with finance-industry control frameworks (., SOX) and audit readiness. Bachelors degree in Supply Chain, Industrial Engineering, Operations, Business, or related field; Masters/MBA a plus. Required: 3+ years of hands-on experience with inventory management tools/modules, such as: SAP (MM/IM, PP, APO/IBP), Net Suite Inventory, Oracle Fusion SCM/Cloud, Microsoft Dynamics 365 (Supply Chain), or similar. Experience with analytics/BI tools (advanced Excel/Google Sheets; Power BI/Tableau; SQL is a plus). Proficient in MS Office, Access, and Share Point Development, etc. Experience with project tools (MS Project, Smartsheet, Jira/Confluence). Certifications preferred: APICS CPIM/CSCP, PMP/Prince2, Lean Six Sigma Green Belt. Track record delivering measurable improvements in service, inventory, cost, and controls/compliance. Travel: up to 25%, including supplier or DC visits as needed Apply on Kit Job: kitjob.ca/job/2pk46r