Product Manager, Risk Tech - Claims (Toronto)

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best‑in‑class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the companys vision for reinventing transportation. Product Manager – Risk Tech: Claims As the Product Manager for Risk Tech – Claims, you’ll be responsible for the overall Claims experience. You will assess and create products that enable accident reporting, record updates, collaborate with external insurance partners, and bring drivers back on the road. Given that insurance is Lyft’s largest variable cost, you must think strategically about a multi‑billion P&L and influence leadership. Lyft partners with leading insurance carriers and technology providers, and you’ll drive meaningful strategic conversations that shape the long‑term structure of our insurance program. Responsibilities

Lead the long‑term vision, strategy, and product execution for the end‑to‑end claims process. Integrate the latest ML, AI, and LLM tools into the process, utilizing large claims and telematics datasets to improve accuracy and speed. Enable key use cases, drive impact, and balance technical considerations. Translate customer and internal‑user needs into clear, well‑defined functional and technical requirements, backed by data analysis and deep risk‑tech understanding. Execute the roadmap with proper OKRs and project tracking. Communicate roadmaps, priorities, and decisions across partner teams to executive levels. Ensure key leadership and stakeholders are aligned on priorities, opportunities, and progress on key initiatives. Experience & Qualifications

Minimum of 4 years of product management or relevant product experience. Academic background in Engineering, Computer Science, or related scientific discipline. Data‑driven mindset and comfort working with large data sets and technical internal tools. Detail‑oriented with superior organizational skills, balancing multiple projects, deadlines, and requests. History of working cross‑functionally and bridging gaps with multiple teams. Ability to define and analyze metrics that inform product success. Strong communication skills and intuition for communication strategy at every level—within teams, the company, to users, to press, and other audiences. Experience leading post‑launch optimizations, including developing testing strategies. Bonus: Experience building B2C software or internal tools in large complex ecosystems. Bonus: Experience with insurance products or working closely with insurance partners. Benefits

Extended health and dental coverage options, along with life insurance and disability benefits. Mental health benefits. Family‑building perks. Child care and pet benefits. Access to a Lyft‑funded Health Care Savings Account. RRSP plan to help save for your future. Flexible paid time‑off policy covering salaried and hourly team members. 18 weeks paid time‑off for parents (biological, adoptive, foster). Subsidized commuter benefits. Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request. This role is expected to be worked in‑office for at least three days per week—Mondays, Wednesdays, and Thursdays—with flexibility to work remotely for up to four weeks per year.

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