Telecommute Application Support Specialist (Toronto)

We are seeking an experienced, technically strong TechOps Engineer to join a global team that delivers specialized technical support of major product deliverables and the availability of our DeltaOne solutions. This role focuses on continuously improving support processes through collaboration, centralizing on proactive, technical and innovative engagements across business stakeholders, operations and development teams. Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner. Immerse in the business domain, identify and implement innovative solutions and technologies that enhance system and application monitoring. Demonstrate excellent communication skills valuable for managing service incidents and working collaboratively with other teams. Implement and monitor system alerts for early detection and mitigation of potential service incidents. Constantly coordinate with product and development teams to ensure support readiness of new releases and enhancements. Work on tooling, solutions and automation of operational support functions. University graduate with a Bachelor’s Degree in Computer Science or Computer Engineering related degree. 3+ years of experience in an Application Support role. Experience working on AWS cloud technologies (Lambda, SQS, SNS, S3, Dynamo DB, Step Functions, EC2, Fargate, etc.). Must be knowledgeable in SDLC and have experience in raising development bugs – including priority assessment, high‑quality analysis, and detailed investigation. Must have fundamental working knowledge of RDBMS (Oracle, SQL Server and RDS) – including stored procedures, complex joins, database query plan analysis and monitoring. Broad knowledge of server administration across different operating systems, such as Linux and Windows technologies. Python scripting is an advantage. Ideally familiar with monitoring tools such as Grafana, DataDog, PagerDuty, Splunk, or Centreon. Positive understanding of software support team functions and a solid understanding of the end‑to‑end application development process. Good understanding of software architecture; Working knowledge of Java and/or C#. Ability to carry out business impact analysis and prioritize tasks according to severity and importance. 65,000 CAD to $99,000 CAD. Final compensation will be based on performance, geographic location, experience level, skill set, training, licenses, and certifications. This posting includes compensation information in accordance with Ontario’s new regulations, effective January 1, 2026. The company will not use artificial intelligence in the hiring process and will inform all interviewed candidates of hiring decisions within 45 days of their interview. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs. Perks for partners and children, including best‑in‑class benefits for families. S&P; Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Posted On: 2026-05-24 Apply on Kit Job: kitjob.ca/job/2pr9jd